FAQ

  • Are your coffee beans freshly roasted?

    Yes, all our coffee beans are freshly roasted in small batches to ensure optimal flavour and aroma. We ship them within 24-48 hours of roasting.

  • Do you sell ground coffee?

    Yes! During checkout, you can choose between whole beans or have your coffee ground to your preferred brewing method (e.g., espresso, drip, French press).

  • Where are your coffee beans sourced from?

    We source our beans from our very own family run farm in the coffee-growing region of Minas Gerais - Brazil.

  • How do I place an order?

    You can place an order directly through our website by selecting your preferred coffee, choosing grind options, and adding them to your cart.

  • How long does shipping take?

    For domestic orders, shipping typically takes 3–4 business days.

  • Do you offer free shipping?

    We offer free shipping on orders over £25. Check our shipping policy for more details.

  • Are your beans ethically sourced?

    Yes, we are committed to sustainability and fair trade practices. Our partners prioritize ethical sourcing and environmental stewardship.

  • What is your return policy?

    If you’re not satisfied with your order, please contact us within 30 days for a replacement or refund.

  • Do you offer any discounts for first-time customers?

    Yes, first-time customers can enjoy a 10% off using the code WELCOME10 at checkout.